Client Testimonials

IT WiFi
4.9
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Caitlin O'Grady
Caitlin O'Grady
04:52 28 Nov 19
Sam, recovered my important lost data in an extremely quick turn around time. He was so helpful and even lent me a hard drive with my large files on them to take home to back up. I am very grateful for his reliable service!
Hayden O'Neill
Hayden O'Neill
04:42 28 Nov 19
Amazing! You guys saved us, we thought our photos were lost but Sam was able to recover them from an old/destroyed CF memory card. Without ITWifi, we wouldv'e been in a lot of trouble! Thank you! Thank you!
Cheryl Campbell
Cheryl Campbell
01:43 27 Nov 19
IT WIFI been looking after our business for more than 2 years now. The team is helpful and always available once support is needed. I definitely recommend to all Small Medium Businesses
Zbigniew Warzala
Zbigniew Warzala
00:27 19 Nov 19
great service and tech was on time and help me sort all my Microsoft account issues. He also helped setup my new system to the best standards
Lachlan Winters
Lachlan Winters
02:53 18 Nov 19
Couldn’t recommend an alternate support business. ITWifi are fine until there is an issue in which the manager is unable to admit fault and take responsibility for what his staff have said. Quotes were misleading and forced to pay after previously stating it would be free after already paying the service fee. The reason for the second charge has been changed multiple times from it taking too long to that’s just the policy - regardless of what the consumer was told. Manager Sam needs to take responsibility for what the staff have told customers and look to fixing issues that occur. Poor customer service overall and regardless of convenience will never be returning to the business and have been following up with Consumers Affairs Victoria in regards to them charging excess fees without quoting and after service forcing me to pay. Tried resolving issue with ITWifi to no avail and was shown a clear lack of understanding and regard for my situation. Manager may even display their poor lack of customer service in a defensive response to the review as they have to all other negative reviews.read more
CutsNAll Southland
CutsNAll Southland
06:19 16 Nov 19
IT WIFI team is always next to us when we experience any IT issue. They always take the extra mile and surpass our expectation in the quality of service the team provide. we highly recommend to all businesses in town
keryn conners
keryn conners
01:20 11 Nov 19
Sam was very punctual. His advice was very helpful and saved me lots of time.
Graham Hansen
Graham Hansen
06:35 22 Oct 19
I am very impressed with the quality of service and the quick response I receive from all the staff at IT WIFI.
Think Local Digital
Think Local Digital
04:29 18 Oct 19
Very happy with the service from IT WiFi. We had Gerard come out and upgrade our system. Good communication, setup everything the way we wanted and was very professional. Highly recommend
Gerredina Kovac
Gerredina Kovac
02:07 12 Oct 19
it was great work done by Sam. He has been patient and understanding. He explained well the problem and helped fixed it. Highly recommended
Blue Moon
Blue Moon
03:00 10 Sep 19
I cannot give credit to a place who didnt even check the laptop for issues. I tested this place by saying i dont have a password, yet, I had a password. I asked them to check why im getting BSOD and to make sure it was working in good order. They also didnt open it to check to see what was wrong with the fan.read more
Sharon Stosic
Sharon Stosic
09:35 29 Aug 19
From an easy booking to all the work performed by Matt was outstanding Easy to talk to and explains everything Review gives 5 stars I personally give Matt 10/10
Dominic Marie
Dominic Marie
06:03 16 Jul 19
awesome service, happy with the prompt service provided. I highly recommend to everyone
Lyell Sayer
Lyell Sayer
07:20 26 Jun 19
Very good service received from IT WIFI team. My system is running perfectly good after the upgrade. Thanks again team
juli tu
juli tu
05:10 22 May 19
Desperately and urgently needed an adaptor for my daughter’s notebook. Ordered them and received them in less than 24 hours. Faster than any speedy delivery with online purchase. And price wise is fair too. Highly recommended!!! Thanks Melissa
Ros Van Beest
Ros Van Beest
07:37 14 May 19
Sam is helpful, Knowledgable, obliging, has been to my house to help me cant do enough to help. Highly Recommend Sam and His company.
James Vandermeer
James Vandermeer
02:53 13 May 19
I had new solid state hard drive and windows 10 installed, spent $450. A week later i got a virus. They would not look at it for free. I have no idea why as i thought it was under warranty and i was charged another $180 to have it fixed. More then a year later i noticed it was still very slow as i barely use it, maybe twice a year. Called them back up, they said they would look at it for free. Then they called back and said i would have to pay as it was no longer under warranty. So i have wasted $680 and my computer is worse off then what it was after letting them do some upgrades on it that was meant to help it run better. These people are unfair and a complete rip off, i would avoid them at all cost. After it was fixed i also asked sam to track down a battery as mine was cooked. He agreed and did not follow through, i asked him 3 times and he agreed to look into it but never did.read more
momo aus
momo aus
05:40 24 Apr 19
Friendly people, excellent service recommend anyone with computer issues to give them a call. Thanks for fixing mine so fast and not overcharging guys.
Robyn Dowse
Robyn Dowse
06:13 23 Mar 19
Excellent service from Sam and the other staff. Problems were easily dealt with on the spot and explanations were easy to understand. Prices were also much lower than expected. Highly recommend their services.
Anita Winter
Anita Winter
03:48 12 Feb 19
Sam has been the best computer guy who has come to me. So quick and explains things so I can easily understand. I highly recommend him to anyone. Makes life so much easier. Brilliant and the most efficient person ever.
gary fevreau
gary fevreau
21:00 02 Jan 19
very impressed with the service these guys offer with their prompt, courteous, and reliable work. great communicators, knowledge, support and fair pricing, you cant do better than these guys! highly recommended.
lebo_pridezz
lebo_pridezz
04:44 16 Dec 18
I received excellent service from IT WIFI. Very professional and very response. A reliable team. Recommend for all!!
Michelle Stiglic (Regal Sleep Solutions)
Michelle Stiglic (Regal Sleep Solutions)
08:12 15 Dec 18
Sam offers great advice and service. He knows his stuff, and would not trust anyone else in the field. Thank you Sam.
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